CrabAIOpen Media INC.

Terms of Service

服务条款

Effective date · 生效日期:2026-10-14

1.What this is这是什么

CrabAI is an AI assistant for restaurants and other local businesses, provided by Open Media INC. (Open Media). By creating an account or signing in you agree to these terms.

CrabAI 是 Open Media INC.(Open Media)为餐厅和其他本地商家提供的 AI 助手。注册或登录即表示同意本条款。

2.Accounts账号

You can create an account yourself on this site, or Open Media may set one up for a restaurant it works with. You are responsible for keeping your credentials to yourself and for what is done under your account. Tell us immediately if you think it has been used by someone else.

你可以在本站自助注册账号,Open Media 也可能为合作餐厅代为开通。你需妥善保管凭据, 并对该账号下发生的操作负责;怀疑被他人使用请立即告知我们。

3.What you may use it for使用范围

Managing your own stores, or the stores you have been granted access to. You may not use CrabAI to access data for stores that are not yours, to publish content you have no right to publish, or to break the rules of any platform we connect to.

仅用于管理你自己的门店或你被授权的门店。不得用它访问不属于你的门店数据、发布你无权发布的内容, 或违反我们所连接平台的规则。

4.Connected accounts and publishing账号连接与代发

  • You connect your own TikTok, Meta or Google accounts through each platform’s own authorization screen, and you choose the permissions granted.
  • We publish only what you have confirmed — on the posting screen, or by turning on auto-reply for good reviews at a store, which you can pause or switch off at any time. The assistant drafts; you decide. Nothing goes out on a schedule you did not set.
  • Google Ads features read the accounts and data you are authorized to use, display reports and provide analysis or proposed changes when you request them. Every advertising change requires your review and explicit confirmation of that proposal; the assistant cannot confirm or execute changes itself. An accepted plan or requested analysis is not an executed advertising change. You remain responsible for your campaigns and your ad spend.
  • Connecting Google Drive lets you manually import selected photos and videos into the customer asset library. You must have rights to use and publish them. Importing does not itself publish or start a schedule; AI caption generation and automatic posting happen when you request or enable those features. Disconnecting Drive does not remove imported copies or existing schedules. Use the recycle bin's permanent deletion action or the data deletion request process for those copies; this does not delete Google originals.
  • We do not add our own watermark, logo or promotional text to your posts. Any wording we suggest is fully editable before it is published.
  • You remain the author and are responsible for the content you publish, including that it is accurate, that you hold the rights to any media in it, and that any commercial or paid-partnership relationship is disclosed as the platform requires.
  • You can disconnect any account at any time. Disconnecting stops all future publishing to that publishing account immediately. Disconnecting a file source such as Drive instead stops new imports; existing schedules use the stored library copies.

你通过各平台自己的授权页连接账号并选择授权范围;我们只发你确认过的内容(在发帖页确认,或你为某家店开启了好评自动回复,可随时暂停或关闭), 助手负责起草、由你决定。Google Ads 功能读取你有权使用的账号及数据、显示报表,并按你的请求提供分析或准备变更;每项广告变更须由你核对并明确确认对应草案,助手不能自行确认或执行,采纳计划或请求分析不等于执行广告变更。广告系列和广告花费由你负责;我们不在你的帖子上加任何水印、logo 或推广文案, 建议文案在发布前完全可改;内容的真实性、素材版权、以及商业合作/付费推广的披露由你负责; 你可随时断开发帖账号,断开后立即停止向该账号后续发布。Drive 是文件来源,断开后已有排期仍使用库内副本,见下文。

连接 Google Drive 后,你可以手动将选中的图片和视频导入客户素材库,须拥有使用和发布这些媒体的权利。导入本身不会发帖或建立排期;AI 文案和自动发帖仅在你请求或开启时执行。断开 Drive 会停止新的导入,不会删除库内副本或已有排期;副本通过回收站永久删除或数据删除申请处理,不影响 Google 原件。

5.Availability可用性

We aim to keep the service running but do not guarantee uninterrupted availability. Publishing also depends on the platforms we send to; when they are unavailable or reject a post, we surface what they said rather than retrying blindly.

我们尽力保持服务可用,但不承诺不中断。发布还取决于目标平台;平台不可用或拒绝时, 我们会把它给出的原因如实呈现,而不是盲目重试。

6.Liability责任限制

To the fullest extent permitted by law, Open Media INC. is not liable for indirect, incidental or consequential damages arising from use of CrabAI, including the reach, performance or reception of content you chose to publish.

在法律允许的最大范围内,Open Media INC. 不对使用 CrabAI 产生的间接、附带或后果性损失负责, 包括你选择发布的内容的传播效果与外界反应。

7.Ending access终止

Either side can end the arrangement. We may suspend an account that is being used in breach of these terms or of a connected platform’s rules.

双方均可终止。若账号违反本条款或所连接平台的规则,我们可暂停该账号。

8.Changes条款变更

We may update these terms. The effective date at the top reflects the current version, and continued use after it takes effect means you accept the change. Changes to how we use Google user data or other connected platform data take effect only after you agree to them in CrabAI, as section 11 of our Privacy Policy describes.

本条款可能更新,顶部生效日期即当前版本;生效后继续使用即表示接受变更。 涉及 Google 用户数据或其他已连接平台数据用法的变更,按隐私政策第 11 节,须你在 CrabAI 里同意后才生效。

9.Contact联系

Open Media INC. — info@openmediaads.com · +1 217-318-6661

Open Media INC. —— info@openmediaads.com,+1 217-318-6661